Policies

Return Policy

Thank you for shopping with us! We appreciate your business. Please review our return and shipping policy below:

 

1. Returns Eligibility:

   - Products must be returned within 10 days of the purchase date.

   - To be eligible for a return, the item must be unused and in the same condition as received.

   - Products that have been opened cannot be returned.

 

2. Initiating a Return:

   - To initiate a return, please contact our customer service at littleindian@net-shopping.com.

   - Provide your order number and details about the item you wish to return.

 

3. Non-Returnable Items:

   - Opened products are not eligible for return.

   - Gift cards and downloadable software products are non-returnable.

 

4. Refund Process:

   - Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   - If approved, your refund will be processed, and a credit will be applied to your original method of payment.

 

5. Shipping Costs:

   - Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

 

6. Exchanges:

   - We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.

 

7. Damaged or Defective Items:

   - If you receive a damaged or defective product, please contact us immediately for assistance.

 

8. Exceptions:

   - Some exceptions may apply. Please contact our customer service for further information.

 

 

 

Shipping Policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you’ll receive a tracking number via email.

Delivery Times

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (U.S.): 1–3 business days

• International Shipping: Delivery times vary and may be subject to customs fees or duties (paid by the customer).

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly in these cases.

Address Changes

Please ensure your shipping address is correct at checkout. We cannot guarantee changes once an order has been placed.